Privacy Policy

When you register for a TACTICITY PTY LIMITED Members account, we collect:

• Business information: Company name, ABN, industry sector

• Contact details: Name, email address, phone number

• Verification documents: Business registration, ABN certificates

• Order information: Purchase history, payment details, shipping addresses

• Technical data: IP address, browser type, device information (for security purposes)

We use your personal information to:

• Process and fulfill your orders

• Verify your business credentials for membership approval

• Communicate about orders, account status, and product updates

• Improve our products and services

• Comply with legal obligations

• Prevent fraud and maintain security

We do NOT sell or share your personal information with third parties for marketing purposes.

We implement industry-standard security measures:

• All data transmitted via encrypted HTTPS/SSL connections

• Secure cloud infrastructure with enterprise-grade protection

• Access controls ensuring users only see their own data

• Regular security audits and monitoring

• Encrypted storage for sensitive documents

While we implement strong security measures, no system is 100% secure. We encourage you to use strong passwords and protect your account credentials.

Your data is accessible to:

• You (via your member account)

• TACTICITY PTY LIMITED authorized staff (for order processing and customer support)

• Our hosting infrastructure provider (base44)

Your data is NOT accessible to:

• Other TACTICITY PTY LIMITED members or customers

• Third-party marketers

• Unauthorized parties

We retain your information for:

• Active accounts: Duration of your membership

• Order records: 7 years (as required by Australian tax law)

• Verification documents: Duration of membership + 2 years

• Closed accounts: We may retain certain information for legal compliance

You may request deletion of your data subject to legal retention requirements.

Under Australian Privacy Principles (APPs), you have the right to:

• Access your personal information

• Correct inaccurate or incomplete information

• Request deletion of your data (subject to legal requirements)

• Object to certain processing of your information

• Lodge a complaint with the Office of the Australian Information Commissioner (OAIC)

To exercise these rights, contact: privacy@tradietough.au

We use essential cookies to:

• Maintain your login session

• Remember your shopping cart

• Ensure website functionality

We do not use third-party advertising cookies or tracking pixels.

We use trusted third-party services:

• base44 (hosting and infrastructure)

• Payment processors (for secure payment handling)

• Email service providers (for transactional emails)

These providers are bound by confidentiality agreements and security standards.

For government entities and enterprise customers requiring:

• Data sovereignty requirements

• Additional security documentation

• Data Processing Agreements (DPAs)

• Specific compliance certifications

Please contact our procurement team: procurement@tradietough.au

We may update this privacy policy periodically. Changes will be posted on this page with an updated 'Last Modified' date.

Continued use of our services after changes constitutes acceptance of the updated policy.