Australian Owned & Operated — TGA Certified Nitrile Gloves
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Admin Quick Reference

Essential daily tasks & workflows

Daily Workflow (10 Minutes)

☀️ Morning Routine (5 min)

  1. 1

    Log in with 2FA

    Enter 6-digit code from authenticator app

  2. 2

    Check Pending Applications

    Dashboard → Applications → Verify ABN → Approve/Reject

  3. 3

    Review New Orders

    Orders → Check pending & processing status

  4. 4

    Check CRM Follow-ups

    CRM → Review scheduled follow-up tasks

🌤️ Throughout Day (5 min)

  1. 1

    Process New Orders

    Update status as orders arrive & ship

  2. 2

    Update Order Statuses

    Mark as processing → shipped → delivered

  3. 3

    Reply to Inquiries

    Check emails & phone messages

  4. 4

    Log CRM Notes

    Add notes after customer calls/emails

Quick Task Reference
TaskTimeLocationSteps
Approve Member
2 min
DashboardApplications → Verify ABN → Approve
Process Order
3 min
OrdersView Details → Update Status → Email sent auto
Create Quote
5 min
Pricing CalculatorLoad Config → Select Products → Save Quote
Email Quote
2 min
QuotesFind Quote → Email Icon → Send
Add CRM Note
1 min
CRMSearch Customer → Add Note → Set Follow-up
Send Bulk Email
3 min
Email TemplatesChoose Template → Enter Recipients → Send
Pricing Calculator ⭐

Your most powerful tool! Create quotes & manage pricing.

Quick Actions:

  • Load Config: Saved presets for different tiers
  • Import CSV: Bulk import from Excel
  • Adjust Margins: Per-product control
  • Save Quote: Track customer quotes
  • Email Quote: Professional PDF via sales@
CRM System

Track all customer interactions & follow-ups.

Note Types:

  • Call: Phone conversations
  • Email: Email correspondence
  • Meeting: Face-to-face meetings
  • Issue: Problems to resolve
  • Opportunity: Sales opportunities
⌨️ Keyboard Shortcuts

Navigation

Ctrl+F Search

F5 Refresh

Esc Close Dialog

Editing

Ctrl+Z Undo

Ctrl+Y Redo

Ctrl+S Save

General

Ctrl+P Print

Ctrl+/ Help

Tab Next Field

Need Help?

Technical Support

support@tradietough.au

+61 2 8599 1661

Sales Inquiries

sales@tradietough.au

Monday - Friday, 9am - 5pm AEST